Thank you for shopping at Teezle!. We take pride in the quality of our backpacks and travel gear, and customer satisfaction is our highest priority. Below is our return policy:
π¦ 1. Return Policy
1.1 Outlined Return Policy:
π
You have 15 days from the date of purchase to return your product.
π§Ό The product must be in the same condition as when received and must not be damaged in any way.
π¦ The product must be in its original packaging with all accessories and documentation.
π Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can evaluate and resolve the issue.
1.2 π Exchanges:
π The quickest way to get the item you want is to return your current item and place a new order once the return is approved.
π Need help? Reach out to our Customer Happiness team:
customercare@teezle.in
1.3 πΈ Return Costs:
π Return shipping costs, VAT, and customs fees are the customer’s responsibility.
π‘ We recommend using a trackable shipping service or purchasing shipping insurance.
π¦ 2. How to Return Your Order
2.1 π¦ Pack Your Order
Please ensure all items are securely packed in the original packaging with all tags included.
β We do not accept used products for return.
2.2 π Return Steps:
π§ Email us at
customercare@teezle.in
with the reason for your return.
π Subject Line: Return: [Your Order Number].
π Download the return form and include it in your package.
π¦ Send your package to: Coochbehar Bus Stand, Coochbehar
π Once shipped, send your tracking number to
customercare@teezle.in
.
2.3 π³ Refunds:
π Once we receive and inspect your return, we will initiate a refund to your original payment method.
π You will receive the credit within approximately 15 days, depending on your bank issuer’s policies.
π© If more than 15 business days pass after approval and you havenΒt received your refund, please contact us.
π Contact Us
If you have any questions about our return and refund policy, reach out to us at: π§ customercare@teezle.in
π Thank you for choosing Teezle !